Drive better ROI from every customer conversation with a flexible platform that combines data, trusted AI, and the communication channels your customers love.
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WHY TWILIO
Unify the data in your CRM and data warehouses with Twilio Segment, the leading customer data platform.
Collect and connect your customer data with Segment Connections, and create a single view of each customer with Segment Personas.
Control your data quality to create a single source of truth with Segment Protocols.
Build personalized campaigns with Twilio Engage, an omnichannel growth platform powered by real-time customer data.
Twilio combines CDP and CPaaS technology so you can easily collect and use all customer data to inform your interactions.
We power more than 14 trillion customer engagement API calls across every corner of the globe for 36% of the Forbes Global 2000.
We simplify compliance, security, and data privacy across the customer experience so you never have to compromise on trust.
Our flexible APIs and out-of-the-box, yet programmable, solutions let you orchestrate powerful customer interactions with agility.
We offer capabilities that help you better understand customers, enable your teams to be more efficient, and increase conversion.
Messaging: Send and receive SMS, RCS, WhatsApp, and chat messages reliably with best-in-class communications APIs.
Voice: Build verified voice solutions with Interactive Voice Response (IVR), recording transcriptions, and speech recognition.
Verify: Utilize our Verify and Lookup APIs together to supercharge your authentication solutions and get the most from your investment.
Email: Deliver email at incredible scale with Twilio SendGrid’s API and deliverability expertise.
Lookup: Know your customer and assess identity risk with real-time phone intelligence.
"The combination of Twilio and Segment will empower us to provide customer magic moments and communication that’s highly relevant."
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