Marketing and Promotions

Meet your customers' every demand exactly when they need it

Connect to customers in a more personalised way with our suite of marketing solutions—meet their every need on any platform, taking them from point A to point B in sales, effectively. And it all happens when you use the right data for the right people.

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Send confidently with a reliable Email API

Send marketing and transactional email through the Twilio SendGrid platform with our Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.

About Email API

Advanced email marketing strategies made simple

Promotional blasts, welcome emails, onboarding series. No matter what you’re sending, Marketing Campaigns helps you build impactful campaigns that reach the inbox.

About Marketing Campaigns

Resources for evaluating CPaaS providers

Ranked #1 in four of six CPaaS Use Cases by Gartner®

The Critical Capabilities report ranked Twilio #1 for basic communications, conversational customer experience, advanced voice communications, and vertical and horizontal applications Use Cases.

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Insights, use cases, and inspiration for customer engagement

How to use owned media channels to boost marketing ROI

Learn how to boost customer engagement and why owned channels like email and SMS are important.

9 best practices for multichannel marketing

Learn the best practices of multichannel marketing to increase your campaign success and track your ROI

2024 guide to scaling your SMS messaging solutions

Learn how to grow your digital reach and build customer loyalty through SMS and messaging channels.

See what companies are building with Twilio

Twilio SendGrid supports the largest aviation infrastructure in Japan

Crypto.com helps customers accelerate the world’s transition to cryptocurrency with Twilio

How Dream11 connects sports fans to their favorite teams

How Shopify helps merchants build customer relationships with Twilio SendGrid

eBay gets personal with its email marketing program

How Klaviyo helps retail businesses build deep connections with customers

Deliver at scale with proven APIs for SMS

Launching a trusted SMS solution is easy with MessagingX. Twilio gives you developer-friendly APIs, scalability, and built-in software for compliance, routing, and advanced use cases. All to help you get to market faster, and with unmatched deliverability.

Integrate WhatsApp with flexible Twilio APIs and software

Reach customers on WhatsApp with unrivaled scale and connectivity. Take advantage of the WhatsApp Business Platform and build any personalized customer engagement solution with Twilio's trusted APIs, software, and first-party customer data.

The Total Economic Impact™ of Twilio Messaging

A commissioned study conducted by Forrester Consulting found Twilio Messaging provided a 3% increase in messages delivered, a 15% improvement among development teams, and a 30 to 40% opt-in rate for SMS marketing.

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Talk To An Expert

The only platform you need for communications

The Twilio cloud communications platform as a service (CPaaS) allows you to embed omnichannel communications solutions into your existing apps and services with APIs.