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On this page
ERROR: 63111
Description
Possible Causes
Possible Solutions
On this page
ERROR: 63111
Description
Possible Causes
Possible Solutions
Sender's phone number or WABA returned "not found".
Positive Feedback
Negative Feedback
ERROR: 63111
error-63111 page anchor
Positive Feedback
Negative Feedback
CHANNELS
ERROR
Description
description page anchor
Positive Feedback
Negative Feedback
Meta returned "not found" for the Sender's phone number or WABA.
Possible Causes
possible-causes page anchor
Positive Feedback
Negative Feedback
Phone number was deleted from the WABA linked to this account.
WABA linked to this account was deleted.
WABA was unshared with Twilio
Possible Solutions
possible-solutions page anchor
Positive Feedback
Negative Feedback
Confirm the phone number and WABA still exist within Meta and are shared with Twilio
Delete the Sender and reonboard.