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Sender's phone number or WABA returned "not found".



ERROR: 63111

error-63111 page anchor
CHANNELS
ERROR

Meta returned "not found" for the Sender's phone number or WABA.

Possible Causes

possible-causes page anchor
  1. Phone number was deleted from the WABA linked to this account.
  2. WABA linked to this account was deleted.
  3. WABA was unshared with Twilio
  • Confirm the phone number and WABA still exist within Meta and are shared with Twilio
  • Delete the Sender and reonboard.

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