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63106: phone_number is not a RCS capable number


ERROR: 63106

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MESSAGING, RCS
ERROR

Twilio returns this error when the phone_number you supplied is not RCS capable. RCS Business Messaging uses a branded sender profile rather than a traditional phone number, and RCS is compatible with Android devices and iOS devices running iOS 18 or later.

Possible causes

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  • The recipient device or carrier does not support RCS, so Twilio cannot use that number for an RCS delivery. Twilio attempts RCS first only when the destination is RCS-capable, and it falls back to SMS when RCS is unavailable.
  • You are trying to use a Twilio number as an RCS test device. Twilio numbers cannot be used as RCS test devices.
  • The RCS sender has not been approved for messaging to that number yet. Before you message phone numbers that are not added as test devices, carrier approval is required.
  • Send to a number tied to an RCS-capable device. Twilio supports RCS on Android devices and iOS devices running iOS 18 or later.
  • Add the destination as a test device during RCS onboarding, or test with an Android device that you allowlist for onboarding.
  • Configure RCS plus SMS fallback with a Sender Pool when you want Twilio to deliver via RCS first and switch to SMS when RCS is unavailable.

Additional resources

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