Skip to contentSkip to navigationSkip to topbar
On this page

Participant and proxy address pairs for one or more participants already in use.



ERROR: 50425

error-50425 page anchor
CONVERSATIONS
ERROR

One or more of the requested participant and proxy address pairs are already registered in the system.

Possible Causes

possible-causes page anchor

You are attempting to map a non-Chat (e.g. SMS) conversation participants with participant address and proxy address that are already assigned to an active conversation. There may be only one unique mapping between your conversation participant's public phone number and internal (proxying) Twilio phone number, in order to route inbound messages correctly.

Locate(link takes you to an external page) a conflicting active conversation that has an identical participant added to it. To use such participant in the new conversation either delete(link takes you to an external page) old conversations completely if you don't need the message history, or just remove the participant that uses these numbers in a previous conversation.

Need some help?

Terms of service

Copyright © 2024 Twilio Inc.