The user you tried to dial is not registered with the corresponding SIP Domain
WARNING: 32009
PROGRAMMABLE VOICE
WARNING
Error - 32009
Dialing SIP Endpoint failure - User not registered
There was a failure attempting to Dial the specified SIP Endpoint.
The User specified is not registered.
Possible Causes
You tried to Dial a SIP Endpoint that is not currently registered with the corresponding SIP Domain. Please check your TwiML or REST API.
Possible Solutions
If you are using TwiML
Please check that there isn't a typo in <Dial><Sip>
username
@yoursipdomain.sip.us1.twilio.com</Sip></Dial> and compare against your SIP Endpoint configuration.
Make sure the
username
matches a username in the Credential List used to authenticate the SIP Endpoint with the SIP Domain.
If you are using the REST API
Please check the
To
field and verify there isn't a typo. Make sure the
username
matches a username in the Credential List used to authenticate the SIP Endpoint with the SIP Domain.
Troubleshooting
Prior to dialing, you can verify that your SIP Endpoint has successfully registered in the Console "Registered SIP Endpoints" tab found on the SIP Domains page.